Mailing Address:

Brännkyrkagatan 81

118 23 Stockholm

Customer Service

Mon-Fri, 9am-6pm

RETURNS AND EXCHANGES

Returns

Minutiaé's return period is 14 days. The item must be returned in the same condition as you received it. You must also return a copy of the original receipt. After we have received the returned item, refunds will be made as soon as possible. At the latest 30 business days. You as the customer are responsible to pay all shipping costs for your return. 

 

Exchanges 

The item must be returned in the same condition as you received it. Use the attached form to specify which item you want instead. If the new item is cheaper we will credit the difference to the account that was used for the original purchase. If the new item is more expensive you will have to pay the difference by credit card. As soon as we have received the item and approved the exchange, we will ship your new item. As the customer, you are responsible to pay all shipping costs for your exchange. 

 

  1. Contact us at customerservice@minutiae.se and ask for a return/exchange form.
  2. Complete the return or exchange form and place it inside the box together with the product.
  3. Make sure the delivery address of your return shipment is:

Minutiaé AB
Co: Andréa Jernmark
Brännkyrkagatan 81
118 23, Stockholm
Sweden

Please read the complete return policy here