Mailing Address:

Brännkyrkagatan 81

118 23 Stockholm

Customer Service

Mon-Fri, 9am-6pm

SHIPPING INFORMATION

Shipping Information:

To make sure you can enjoy your product as soon as possible, Minutiaé always try to process all orders within 48 hours. Production time s between 3-5 business days. Once your parcel leave our warehouse you will receive an e-mail with confirmation and tracking number. If you have any questions regarding the status of your order or our shipping policies – don’t hesitate to send us an e-mail on customerservice@minutiae.se. Estimated time of delivery is between 7-12 business days.

Delivery and shipping costs are defined below and are specified at checkout.

Area

Shipping

Time of Delivery

 Weight

Shipping Cost Charged in SEK

SWEDEN IN-STORE PICKUP

1 - 3 business days 0 kg - 7 kg Free Shipping

SHIPPING WITHIN SWEDEN

DHL EXPRESS / DHL SERVICE POINT

1 - 3 business days

0 kg – 3 kg

50 SEK

SHIPPING WITHIN SWEDEN

DHL EXPRESS / DHL SERVICE POINT

1 - 3 business days

5 kg – 7 kg

50 SEK

EUROPEAN UNION 

DHL STANDARD

2-7 business days

0 kg – 3 kg & 
5 kg – 7 kg

200 SEK

EUROPEAN UNION  DHL EXPRESS 1-3 business days 0 kg – 3 kg & 
5 kg – 7 kg
500 SEK
UNITED STATES DHL STANDARD 2 - 7 business days Independent on weight 500 SEK

EUROPEAN UNION HEAVY GOODS 2 - 7 business days 10 kg – 25 kg Free Shipping

 

If you choose the option "IN-STORE PICKUP", you will get a notification by email what date and time slot you will be able to pick up the package at Brännkyrkagatan 81 in Stockholm Sweden. 

 

Force Majeure:

Minutiaé is not responsible for delays caused by circumstances outside of Minutiaé 's control such as general labor conflict, war, fire, lightning strikes, terrorist attack, as amended agency regulation, technical problems, failure of electric/telephone/data links or other communications or fault or delays in services from subcontractors due to circumstances stated herein. These circumstances shall constitute grounds for freedom from liability and other sanctions. If such circumstances arise Minutiaé will inform You both in the beginning and also at the end of the period of the current situation. If the event lasts longer than two months; both You and Minutiaé are entitled to cancel the purchase with immediate effect.

Insolvency:

In case minutiae.se has reason to question buyer's solvency or ability to pay for delivered products, minutiae.se have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by minutiae.se.

Unclaimed Packages:

Unclaimed packages will be returned to Minutiaé AB. For all unclaimed packages you will be debited all fees in connection with the return delivery.